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ToggleHow to Install and Activate an eSIM on OnePlus devices?
OnePlus continues to embrace cutting-edge technology. Devices like the OnePlus 9, 11, and 12 now support eSIM, although functionality may vary depending on the region or carrier. Here’s how to activate your eSIM step by step on your OnePlus device.
Before you start setting up your OnePlus with eSIM:
- Ensure your OnePlus device is compatible and unlocked.
- Connect to a stable and secure Wi-Fi network.
- Have your QR code or activation codes ready.
- If one installation method doesn’t work, switch to the other. For example, if the QR code method fails, try manual activation instead.
How to add or install an eSIM on OnePlus?
Installing your eSIM on a OnePlus is a quick and easy process. You can choose to scan a QR code or enter the details manually. Here, we explain both options step by step so you can pick the one that works best for you.
To add an eSIM on OnePlus with a QR code:
- Go to Settings > Select Mobile network > Tap on eSIM > Toggle on the eSIM switch > Then go to Add eSIM > Tap Next > Scan QR Code > Tap Download, and it will enable the installation process (Don’t close this window, or the installation may fail) > Finally, continue with the activation of your eSIM once you have reached your destination.
To install an eSIM on OnePlus using manual codes:
- Go to Settings > Select Mobile Network > Tap on eSIM > Toggle on the eSIM switch > Then go to Add eSIM.
- Tap Next > Tap on Need help? > Select Enter it Manually > Copy and paste the full activation code for Android (including LPA and the colon ‘:’) that was sent to your email. This is not a link, but a code that must be entered in the designated space > Select Continue.
- Tap Download, and it will enable the installation process. Note: Do NOT close this window else the installation may fail > Finally, continue with the activation of your eSIM once you have reached your destination.
How to activate an eSIM on OnePlus?
With your OnePlus, activating your Free Roaming eSIM is easy. Just make sure to do it once once you’ve reached your destination, so you don’t lose any days from your plan. If you activated it before traveling, simply disable both the eSIM and data roaming until you’re ready to use it.
Here are the steps to activate your eSIM:
- Go to Settings > Select Mobile network > Disable your Personal SIM/eSIM to avoid additional charges from your carrier > Make sure the eSIM is activated by tapping on the eSIM option and turning on the button next to it.
- Tap the three dots next to the Data eSIM of the installed Free Roaming eSIM and select “Enable” to ensure proper activation > Then, go back to Mobile network and select your Free Roaming eSIM > Turn on the Enable switch > Toggle the Data roaming switch.
To keep in mind:
- eSIM support may vary depending on the carrier and the country of manufacture.
- Some OnePlus devices, like the OnePlus 11, support Dual SIM (physical + eSIM), allowing you to use two lines, but only one can be active for mobile data at a time.
- Remember that the OnePlus 9 is not compatible with eSIM.
- You can delete, change, or enable/disable the eSIM profile directly from the settings menu.
- The manual code is not a link. You’ll need to copy and paste it exactly into the designated space without any spaces to ensure proper activation.
- The images, settings, and paths may differ depending on your device model and software version, but this will not impact the general instructions provided in this article.
Troubleshooting tips:
If your eSIM isn’t connecting to the network even after enabling data roaming, you can try selecting the network manually. Here’s how to do it:
- Go to Settings > Select Mobile Network > Choose your Free Roaming eSIM > Tap on Operator > Toggle on the Auto-Select switch > Tap on Off to confirm > Wait for the available networks to load, select each carrier that appears on your screen, and choose the one with the best signal and connection > Try browsing again.
Any more questions?
For any other questions or additional assistance, our Customer Support chat is available 24/7.
