Install and activate your eSIM on iPhone
¿Do you have another device?

Install your eSIM a few hours before your trip and activate it when you arrive.

Select "Install with QR" if you have the code on another device to scan it.

If you can't scan the QR code, select "Install manually."

- You must have the QR code on another screen or device to scan it with your phone's camera.
- Make sure you have a stable internet connection during this process.
- Keep in mind that the QR code can only be scanned once.
- Manual installation codes can only be used once.
- Do not delete the eSIM from your device, as you won’t be able to use it again.

- You must have the QR code on another screen or device to scan it with your phone's camera.
- Make sure you have a stable internet connection during this process.
- Keep in mind that the QR code can only be scanned once.
- Manual installation codes can only be used once.
- Do not delete the eSIM from your device, as you won’t be able to use it again.
Let's start
Open your email
Check the email where we sent you the QR code and the manual installation codes "SM-DP+ Address" and "Activation Code." If you didn’t receive them, please, contact us.
QR code installation
Open the camera on the iPhone where you’ll install the eSIM and scan the code. Alternatively, you can go to "Settings," then "Cellular," and select "Add eSIM" to scan it from there.
Manual installation
Open Settings, go to "Cellular," press "Add eSIM," select "Use QR Code," then select "Enter Details Manually," and copy and paste the codes into the required fields.
Choose the installation option you prefer
eSIM Installation Guide with QR

01. Install your data plan
Once you scan the QR code with your iPhone, the installation process will automatically begin.
Press Continue.

02. Label your data plan
Assign a name to your new Free Roaming line to identify it. For example: “Free Roaming”.
Press Continue.

03. Default line
Select the "Primary" option if you want to continue receiving messages and calls with your number.
Press Continue.

04. iMessage y FaceTime
Select the "Primary" option to continue using your local number for iMessage and FaceTime.
Press Continue.

05. Mobile data
Select the "Free Roaming" option and keep "Allow Cellular Data Switching" turned off.
Press Continue.

06. Mobile configuration completed
Your plan has now been installed, but remember, not to activate it until you arrive at your destination.
Press Done.
eSIM manual installation guide

01. Go to Settings
Then press "Cellular" then "Add eSIM," and then select "Use QR Code."
Select Enter details manually.

02. Add your data plan
It's time to copy and paste the SM-DP address and the Activation Code into the corresponding field.
Press Next.

03. Install your data plan
Once you scan the QR code with your iPhone, the installation process will automatically begin.
Press Continue.

04. Label your data plan
Assign a name to your new Free Roaming line to identify it. For example: “Free Roaming”.
Press Continue.

05. Default line
Select the "Primary" option if you want to continue receiving messages and calls with your number.
Press Continue.

06. iMessage y FaceTime
Select the "Primary" option to continue using your local number for iMessage and FaceTime.
Press Continue.

07. Mobile data
Select the "Free Roaming" option and keep "Allow Cellular Data Switching" turned off.
Press Continue.

08. Mobile configuration completed
Your plan has now been installed, but remember, not to activate it until you arrive at your destination.
Press Done.
Activation guide for your eSIM

You need to be at the destination for which you purchased your eSIM.
Open "Settings" on your iPhone and select "Cellular"

In the list of SIM cards, select the "Free Roaming" line.

Scroll down until you find “Data Roaming” and turn it on.


¿Having trouble with the installation or activation of your eSIM?
If you need assistance, feel free to use our Online Chat.