How to Install and Activate an eSIM on a Sony device?

Sony has joined the eSIM world with models like the Xperia 1 V, 5 V, and 10 V. If you have one of these devices, you can install your eSIM quickly using a QR code or by entering the details manually. We’ll show you how to do it step by step so you can enjoy a stable connection wherever you are.

What you need to know before setting up an eSIM on your Sony device?

  • Make sure your Sony device supports eSIM technology and is not locked by your carrier.
  • Ensure you’re connected to a stable and secure Wi-Fi network. Avoid using public networks.
  • If one installation method doesn’t work. Try the other option.

How to Install an eSIM on your Sony device?

Setting up your eSIM on a Sony device is easier than you think. You can either scan a QR code or enter the details manually. We’ll walk you through both options so you can choose the one that works best for you.

To install an eSIM on Sony with a QR Code:

  • Go to Settings > Select Network and Internet > Tap on SIMs > Select Add more > Tap on Download a SIM instead > Select Next Scan the QR code > Continue with the activation.

To install an eSIM on Sony using manual codes:

  • Go to Settings > Select Network and Internet > Tap on SIMs > Select Add More > Tap on Download a SIM instead?
  • Select Next > Tap on Need help? > Select Enter it manually > Copy and paste the full activation code for Android (including LPA and the colon ‘:’) that was sent to your email. This is not a link but a code that must be entered in the designated field > Select Continue > Tap on Download.

How to activate an eSIM on Sony?

Ideally, you should activate your eSIM once you reach your destination. But if you activated it in advance, don’t worry. You can simply deactivate it and turn off roaming until you’re ready to connect.

Follow these steps to activate your Free Roaming eSIM on your Sony device:

  • Go to Settings > Select Network & Internet > Tap on SIMs > Turn off your Personal SIM > Then tap on your Free Roaming eSIM > Turn on the Data Roaming switch.

To keep in mind:

  • eSIM support on Sony devices may vary depending on the carrier and the country of manufacture. 
  • Xperia models in the U.S. generally do not support eSIM, while some versions in Europe do.
  • The manual code is not a link. You’ll need to copy and paste it exactly into the designated space without any spaces to ensure proper activation.
  • For Sony devices with eSIM and Dual SIM support, you can use both a physical SIM and the eSIM simultaneously, but only one can be active for mobile data at a time.
  • The installation and activation time for a Sony eSIM depends on your Wi-Fi speed and carrier network.

Troubleshooting tips

If your phone isn’t connecting after enabling roaming at your destination, you may need to manually select the network. Here’s how to do it:

  • Go to Settings > Select Network & Internet > Tap on SIMs > Choose your Free Roaming eSIM > Scroll down > Turn off the Automatically select network option > Tap OK > Select the network that appears on your screen and choose the one with the best signal and connection > Try browsing again.
Free Roaming Support · Published: May 23, 2025 · Updated: May 23, 2025

Any more questions?

For any other questions or additional assistance, our Customer Support chat is available 24/7.