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ToggleHow to Install and Activate an eSIM on a Motorola?
eSIM technology is transforming the way we connect, and if you have a compatible Motorola device, you can already start enjoying its benefits. In this guide, we’ll walk you through how to install and activate your eSIM step by step, either using a QR code or through manual setup.
What you need to know before setting up an eSIM on your Motorola?
- Verify that your Xiaomi device is compatible and unlocked.
- Make sure you’re connected to a stable and secure Wi-Fi network. Avoid using public networks.
- If one installation method doesn’t work, try the other. If the QR code fails, try for manual installation.
How to Install an eSIM on a Motorola?
You have two ways to install your eSIM on your phone: by scanning a QR code or entering the details manually. Here’s the step-by-step process for each option.
To install an eSIM on Motorola with a QR Code:
- Go to Settings > Select Network & Internet > Choose Mobile Network > Add eSIM > Tap the option “Don’t have a SIM card?” > Next > Scan the QR code > Select Continue > Tap on Activate.
To install an eSIM on Motorola using manual codes:
- Go to Settings > Select Network & Internet > Tap on Mobile Network > Add eSIM > Scroll to the bottom of the screen and tap the option “Don’t have a SIM card?”
- Next > Tap on Need help? > Select Enter it Manually > Copy and paste the full activation code for Android (including LPA and the colon ‘:’) that was sent to your email. This is not a link, but a code that must be entered in the designated space > Select Continue > Tap on Activate.
How to activate an eSIM on your Motorola?
Ideally, you should activate your eSIM once you’ve arrived at your destination. But if you activated it in advance, don’t worry. You can simply deactivate it and turn off roaming until you’re ready to connect.
Follow these steps to activate your Free Roaming eSIM on your Motorola device:
- Go to Settings > Select Network & Internet > Tap on Mobile Network > Choose your Free Roaming eSIM > Turn on the “Use SIM” switch and enable Roaming.
To keep in mind:
- eSIM compatibility with Motorola devices may vary depending on the carrier and country of manufacture.
- Remember, the manual code is not a link. You only need to copy and paste it exactly into the designated field without any spaces.
- For Motorola devices with eSIM and Dual SIM support, you can use both a physical SIM and the eSIM simultaneously, but only one can be active for mobile data at a time.
- Once you reach your destination, make sure to disable your main SIM to avoid extra charges for data roaming.
Troubleshooting tips
If your phone isn’t connecting after enabling roaming at your destination, you may need to manually select the network. Here’s how to do it:
- Go to Settings > Select Network & Internet > Tap on Mobile Network > Choose your Free Roaming eSIM > Scroll down > Turn Off Automatically select network > Wait for the operators to load, select each carrier that appears on your screen and choose the one with the best signal and connection > Try browsing again.
Any more questions?
For any other questions or additional assistance, our Customer Support chat is available 24/7.
