What is the PDP authentication error message?
This message indicates that the phone is unable to establish a connection with the cellular data network. This issue commonly arises from configuration errors on the device’s network settings, such as on an iPhone or iPad.
Fixing the PDP authentication error on your iPhone
It is generally simple and doesn’t require complex manipulations:
- Turn on Airplane Mode on your iPhone and leave it on for about five to ten seconds, then turn it off.
- Restart your iPhone.
- After restarting, go to Settings and perform a reset of the network settings.
The steps to reset the network settings may vary depending on the iPhone model:
- Go to: Settings → General → Reset → Reset Network Settings
- For newer models: Settings → General → Transfer or Reset iPhone → Reset → Reset Network Settings
If the issue persists after following these steps, contact us through our online chat, our customer support team is available 24/7.
