Cookie Policy

Last updated : November 15, 2023

Effective date : December 1, 2023

1. Scope of this policy

Free Roaming LLC (“Free Roaming,” “we,” “our,” or “us”) or third parties acting on behalf of Free Roaming may use cookies and other technologies on the Free Roaming website https://freeroaming.io/en (the “Website”).

This is our policy on the use of cookies on the Website. We may update this policy periodically to reflect any changes in technology or legislation that affect how we use cookies. Any updates to this policy will be posted on this page. We recommend that you check this page periodically to ensure you are satisfied with our use of cookies and to update your cookie preferences if you have consented to our use of non-essential cookies.

2. Summary of this policy

When users visit our Website for the first time, Free Roaming installs strictly necessary cookies on that computer, mobile phone, tablet, or other internet-connected device (“Device”). We will only install non-essential cookies on your Device when we have obtained your prior consent to do so.

If you choose to consent to our processing of non-essential cookies, you can revoke this consent at any time (for more information, see Section 8 of this policy). You should also be aware that some of our cookies collect and process your personal data (e.g., your IP address/location). You can find more information about these types of cookies in Sections 6 and 7 of this policy, as well as detailed information about our data processing activities in our privacy policy.

3. ¿What are cookies?

Cookies are small text files stored on your web browser or Device that “remember” information about you and your visits to a website or your connection to a web application. Some cookies may also collect personal data about you from your Device.

Cookies can be “first-party,” which are cookies set by us, or “third-party,” which are cookies placed on your Device by a third party when you visit our Website. Third-party cookies may be placed on your Device by an external company providing a service to us. For example, we use Google Analytics to help us analyze how our Website is used.

4. ¿Why do we use cookies?

We use cookies to distinguish you from other users on our Website. This allows us to provide you with a better experience when you visit our Website and helps us make improvements to our site.

Cookies enable the Website to remember your interactions and preferences over a period of time, so you don’t have to re-enter them each time you return or navigate from one page to another. For example, non-personal data related to your Device, such as language settings, font size settings, other display preferences, or any other information related to your Device.

5. Types of cookies used by Free Roaming

This section of our policy explains the different types of cookies we use on our Website, as well as which ones require your consent and which do not:

Strictly necessary cookies: These are cookies that are essential for the operation of the Website. They include, for example, cookies that record the type and version of the user’s browser. If you disable these cookies, the Website may not function properly.
Functional cookies: These are used to recognize users who return to the Free Roaming Website. This allows us to personalize content for users, including, when applicable, recording choices they make (such as their username, language, or the region they are in) and providing better and more personalized tools. We are required to obtain your prior consent to use this type of cookie on your Device.
Analytics and performance cookies: These are non-essential cookies that allow us to recognize and count visitors to our Website, as well as identify how they use it. This information helps us improve the operation of our Website, for example, by ensuring that users can easily find what they are looking for. This information is collected anonymously. We use these cookies to determine the types of content and services most valued by our visitors. We are required to obtain your prior consent to use this type of cookie on user Devices.

6. More information about our first party cookies

Below is information about the first party cookies we use on our website, why we use them, and the duration for which the website will retain the information collected by each cookie:

6.1 Cookie name: _vwo_uuid_v2

Cookie type: Analytical and Performance.
Purposes: To measure performance of the Website.
Duration: 1 year.

7. More information about our third party cookies

Third party cookies are those installed on the Site but not directly associated with or managed by Free Roaming. Here is more information about these cookies:

7.1 Cookie name: _vwo_uuid

Cookie type: Analytical and Performance.
Purposes: To generate a unique ID for visitors in order to monitor performance of the Website.
Duration: 1 year, 1 month and 4 days.

7.2 Cookie name: _vwo_ds

Cookie type: Analytical and Performance.
Purposes: To store user-level data for website optimisation.
Duration: 3 months.

7.3 Cookie name: _vwo_sn

Cookie type: Analytical and Performance.
Purposes: To store session-level information.
Duration: 1 hour.

7.4 Cookie name: _cq_duid

Tipo de cookie: Necessary.
Purposes: To safeguard the Website against malicious traffic.
Duration: 3 months.

7.5 Cookie name: _cq_suid

Tipo de cookie: Necessary.
Purposes: To safeguard the Website against malicious traffic.
Duration: Session

7.6 Cookie name: cg_uuid

Cookie type: Analytical and Performance.
Purposes: To enable third parties to advertise to Website users.
Duration: 1 year.

7.7 Cookie name: _vis_opt_s

Tipo de cookie: Funcional.
Purposes: To measure performance of the Website.
Duration: 3 months and 8 days.

7.8 Cookie name: _vis_opt_test_cookie

Tipo de cookie: Funcional.
Purposes: To determine whether or not cookies are enabled in a user’s browser.
Duration: Session.

7.9 Cookie name: _gcl_au

Cookie type: Analytical and Performance – Google Analytics
Purposes: To analyse advertising efficiency of the Website.
Duration: 3 months.

7.10 Cookie name: test_cookie

Cookie type: Analytical and Performance – Google Analytics
Purposes: To determine if the user’s browser supports cookies.
Duration: 15 minutes.

7.11 Cookie name: IDE

Cookie type: Analytical and Performance – Google Analytics
Purposes: To present users with relevant ads according to their user profile.
Duration: 1 year and 24 days.

The Website uses Google Analytics, a web analytics service provided by Google, Inc. (“Google”). The information generated by the cookies will be transmitted to Google and stored by them, which may involve storing it on their servers in the United States.

8. Controlling cookies: Your preferences and consent

We only install strictly necessary cookies during the initial loading of our website. All other cookies are non-essential, so we need your prior consent to install them. Non-essential cookies enhance your experience when using our website.

We request your prior consent to use non-essential cookies through our cookie consent popup.

By clicking “Accept All”, you consent to the use of both essential and non-essential cookies.
By clicking “Reject All”, you do not consent to the use of non-essential cookies.
By clicking “Manage Preferences”, you can consent to some, all, or none of our non-essential cookies before they are installed on your device.

Once you have set your cookie preferences, you can modify them by withdrawing your consent at any time via our cookie banner.

9. Disabling and deleting cookies

You can also set your browser to disable cookies, but this action may block our strictly necessary cookies and hinder the proper functioning of our website, meaning you might not be able to use all the tools and services available.

Manufacturer instructions for configuring cookie preferences in your browser can be found at the following links:

or more information on how to manage cookies, visit https://commission.europa.eu/resources-partners/europa-web-guide/design-content-and-development/privacy-security-and-legal-notices/cookies-and-similar-technologies_en.

10. Additional information and questions

This cookie policy is written in English. In the event of a conflict between the English version of the cookie policy and any translated copies, the Spanish version will prevail.

You can find more information about how we protect and process your personal data in our Privacy Policy. If you have any questions about this policy, please contact us at dpo@freeroaming.io.