Setting up an eSIM is simple and quick. This guide will help you connect to the internet abroad in just a few minutes.
1. What do I need to know about the eSIM before starting?
- Confirm that your phone appears on the list of compatible models.
- Check that your phone is unlocked.
It is crucial to have a stable internet connection, either via WiFi or through your local carrier.
2. When should I set up my eSIM?
The best time to set up your eSIM is right before you start your trip. You can complete the setup process from the comfort of your home.
Remember, once you activate the eSIM, the number of days left on your plan will begin to decrease. Therefore, we recommend doing it just before your trip.
3. Setup guides for your eSIM
Check out our guides on how to install the eSIM on your phone:
4. How to set up an eSIM on other devices?
Ensure you have access to WiFi to begin the eSIM setup process:
- Add a new data plan from Settings > Cellular Data > Add Data Plan. If you don’t see these options, it may be due to your phone model.
- Scan the QR code you received via email after purchasing your eSIM. Use your phone’s camera to scan the code from your computer screen or a printed document.
- Begin downloading the eSIM and then name the data plan to differentiate it from other plans on your device.
- Set the new data plan as “data only” to keep your primary SIM active for calls and SMS.
- Finally, enable mobile data and data roaming to start using your eSIM.
Need help with the setup?
Use the live chat in the bottom right corner of our website to get the assistance you need.